Privacy Policy

Business: Discoverrii Limited

Website: https://discoverrii.com/

Effective Date: June 1, 2026

Introduction

Discoverrii Limited ("we", "us", or "our") operates https://discoverrii.com/ (the "Site"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We collect the following categories of personal information:

a) Information You Provide Directly:

Name, email address, phone number, and billing/shipping address.
Payment information (credit/debit card details, processed securely via our payment provider).
Account credentials if you create an account on our Site.
Communications you send us (e.g., support enquiries, feedback).

b) Information Collected Automatically:

IP address, browser type, operating system, and device information.
Pages visited, time spent on pages, links clicked, and referring URLs.
Cookies and similar tracking technologies (see Section 5).

c) Information from Third Parties:

Payment processors (e.g., Paystack, Stripe, PayPal) may share transaction confirmation details.
Shipping and logistics partners may share delivery status information.

2. How We Use Your Information

We use the information we collect to:

Process and fulfil your orders, including payment, shipping, and delivery.
Communicate with you about your orders, account, and customer service inquiries.
Send promotional emails and marketing communications (with your consent, where required).
Improve and optimise our website and user experience.
Detect and prevent fraud, abuse, and security incidents.
Comply with applicable laws and legal obligations.
Analyse usage trends and measure the effectiveness of our marketing.

3. Legal Basis for Processing (GDPR)

For customers in the European Economic Area (EEA) and United Kingdom, we process your personal data under the following legal bases:

Contract Performance: To fulfil orders and provide services you have requested.
Legitimate Interests: To improve our services, prevent fraud, and for direct marketing to existing customers.
Consent: For marketing communications and non-essential cookies.
Legal Obligation: To comply with applicable laws and regulations.

4. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties only as necessary to operate our business:

Payment processors to handle transactions securely.
Shipping and logistics providers to deliver your orders.
Marketing platforms (e.g., Mailchimp, Google Analytics) to analyse and improve our marketing.
Legal and regulatory authorities if required by law.

All third-party service providers are required to handle your data securely and in accordance with applicable privacy laws.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Types of cookies we use:

Essential Cookies: Required for the website to function properly (e.g., shopping cart, login sessions).
Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics).
Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including for legal, accounting, or reporting requirements. Typically, we retain order and transaction data for up to 7 years in line with financial record-keeping obligations.

7. International Data Transfers

Discoverrii Limited is based in Nigeria and serves customers globally. Your personal data may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your data, including standard contractual clauses where required.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data ('right to be forgotten').
Objection: Object to processing of your data for marketing purposes.
Portability: Request your data in a structured, machine-readable format.
Withdrawal of Consent: Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at discoveriistore@gmail.com.

9. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our Site after changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Discoverrii Limited

Email: discoveriistore@gmail.com